Privacy Policy

Updated on October 5th, 2015


Obsidian Technical Communications, LLC (“Company” or “we”) is committed to protecting the privacy of Obsidian Black (“software”), as set out in the following privacy policy.  This privacy policy advises our visitors and members of the types of personal and technical information that may be collected on our site and through our software, and the practices that Company follows with respect to the use and dissemination of such information. By creating an account You accept and agree to the terms and conditions set out in this privacy policy and in our Service Agreement and all use of the software shall be subject to such terms and conditions.  Please read this privacy policy carefully to understand how we treat information collected.

If you have any questions, comments or concerns regarding this privacy policy, please contact privacy@obsidian.black.

Information we collect

We collect personally identifiable information that you submit to us when you voluntarily communicate with us by email or via the software.  Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

In addition, our web servers automatically collect and log web usage data from you when you visit our website.  This information, including your IP address, referring site, pages viewed, and length of visit, informs us about how visitors use and navigate our website.

How we use and share information collected

We use the personally identifiable information collected to provide the information requested and to improve the content and efficiency of Obsidian Black. We may also use third-party suppliers and service providers in connection with our website and software and make personal information available to them to the extent necessary for them to provide services to us.  We may use and share with others aggregated and/or anonymous information that we have collected based on web usage data or statistical information that we have compiled about our users.  In addition, we may disclose personal information:

  1. to comply with valid legal process such as a search warrant, subpoena, or court order
  2. if we find that a user's actions violate our policies, or
  3. to protect our rights and property, or to our affiliates or successors to the relevant portions of our business.

Email marketing: With your permission, we may send you emails about our company, products and other updates.

When you subscribe to Obsidian Black, we collect the personal information you give us such as your name, address and email address. We also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may use various web tools such as cookies, web beacons or other technologies that are sent to and stored on a user's hard drive to help us monitor, customize and enhance a user's experience on the website.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Choice/Opt-Out

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by E-mailing us at privacy@obsidian.black or by contacting us, via U.S. mail, at: Obsidian Technical Communications 3522 White Oak, Houston TX 77008.

Security

To protect your personal information, we take commercially reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

The personally identifiable information we collect about you is stored in limited access servers.  While we maintain commercially reasonable safeguards to help prevent unauthorized access, maintain data security, and to make proper use of the information that we collect, no transmission of data over the Internet is guaranteed to be completely secure and we cannot absolutely guarantee the security of any information you provide to us.

Links to Other Sites

Obsidian Black may contain links to third-party websites that are provided for your convenience.  We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Age of Consent

This website and software is directed towards adults.

By using this site or software, you represent that you are at least 18 years of age. Company does not knowingly collect information from children under the age of 18. Children under the age of 18 should not use this website or submit personal information to us.

Reviewing your Information

You may review and update the personally identifiable information we have collected about you by contacting us at privacy@obsidian.black.  To protect your privacy and security, we may take reasonable steps to verify your identity before we disclose or make any corrections to such information.

Policy Modifications

We reserve the right to modify this privacy policy at any time to reflect changes in our business practices.  Any changes to this privacy policy, including information collected and the use and disclosure of information, will be posted here.  Following any modification, we will revise the “last updated” date at the top of this privacy policy, so be sure to check back periodically for the most current version of our privacy policy.

If our product or company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please E-mail us at privacy@obsidian.black or contact us by U.S mail at Obsidian Technical Communications, 3522 White Oak, Houston TX 77008.